Capital City College teamed up with AI Awareness Day to give students an opportunity to participate in shaping the future of technology and education. Kajitha Sriganeshavel shares her insights on how artificial intelligence and mental health
Today AI is no longer just a simple tool. It is becoming part of people’s daily lives, especially for those dealing with loneliness, stress,and emotional difficulties. Instead of talking with friends or family, some people are turning to AI chatbots for conversation and support.
AI could become emotionally addictive because many chatbots are designed to provide constant support and companionship. According to a Guardian article, “I learned to love the bot,” some users of Replika developed strong emotional attachments to their AI companions and relied on them for comfort and companionship Individuals experiencing loneliness may choose to talk to a chatbot every day instead of seeking support from friends or family.
AI chatbots are not completely replacing real conversations, but they are changing how people communicate. Research discussed by Simple Psychology suggests that people often use chatbots such as Woebot and Wysa as a first source of emotional support. For example, someone who feels anxious may talk to a chatbot before discussing their feelings with another person. However, chatbots cannot fully replace human empathy, body language, or personal relationships.
AI can support mental health safely when used as a tool rather than a replacement for professional help. Studies on mental health chatbots have found that they can help reduce symptoms of stress and anxiety .For example, Woebot uses techniques from cognitive behavioural therapy(CBT) to help users manage negative thoughts and develop healthier coping strategies.
However, some people argue that AI should be viewed as a supplement to human support rather than a substitute for real relationships. For individuals who have limited access to therapists or emotional support networks, AI chatbots can provide immediate and accessible assistance.
Overall, AI can help with mental health by offering quick support. However, it cannot replace real human empathy or relationships, so it should be used as a helpful tool, not a substitute
Reference
A Guardian article,”I learned to love the bot”
The Guardian Report on emotional dependence and loneliness among chatbots users
Simply Psychology –Mental health chatbots: Woebot and Wysa
